JewelJam offers WORLDWIDE shipping via USPS Priority Mail. Most orders arrive between 6 to 10 business days.
Our flat shipping rate is only $29.50 to anywhere in the world! We offer free shipping on international orders over $200
Our flat Canada shipping rate is $20.00, our valued customers in Canada can enjoy free shipping on all orders over $150
Orders are usually fulfilled and shipped within 1-3 business days (M-F) of purchase from our New York location. You will be charged at the time the order is placed. When your order ships, an email with your shipping confirmation and tracking information will be sent to you.
If you are not completely satisfied with your order, please contact our customer care within 30 days of purchase for a return authorization and a return shipping label. Please be informed that we do not offer free shipping for returns for international orders, thus customers are responsible for return shipping, duties, taxes, and fees.
Please note that the product must be in resalable condition (unworn and with tags attached); excluding final sales, discounted products, and personalized items. Final sales, discounted products, and personalized items are not eligible for return. If we do not have the inventory to fulfill a replacement piece of a final sale item due to damage or defect, we will issue you a store credit or a refund for the amount spent on that product.
Please contact us at firstname.lastname@example.org for an international refund.